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SafeDeal — buy and sell with confidence

An impartial third party that facilitates online buying and selling — guaranteeing security, reliance and convenience for both parties, and reducing the risk of fraud for buyers and sellers around the world.

What SafeDeal is

A trusted layer of protection between the buyer and the seller.

CTL offers SafeDeal services for buyers and sellers around the world. SafeDeal is an impartial third party whose task is to facilitate online buying and selling, guaranteeing security, reliance and convenience for both parties. It reduces the risks of fraud for those buying or selling over the Internet — whether the trade is consumer-to-consumer, business-to-consumer, or business-to-business.

The buyer can inspect and approve the merchandise before any payment is released, and the seller ships with the assurance that funds are already held safely. No one is exposed to the other party's risk.

Consumer to consumerBusiness to consumerBusiness to business
CTL secured warehousing and inspection facility
Impartial · Secured · EscrowedPayment is held in a no-interest account until the buyer approves.
Why traders choose SafeDeal

Safe. Convenient.
Flexible.

Three guarantees that make cross-border, stranger-to-stranger trade as dependable as dealing with someone you have known for years.

Safe

Verified before payment

The buyer checks the quality of the merchandise before authorizing payment, and allows the seller to accept payment safely by credit card.

Convenient

A safer alternative

A safe alternative to bank transfers, drafts or cheques when purchasing from sellers you do not yet know.

Flexible

Terms that adapt

SafeDeal adapts to the client's requirements — seller and buyer agree their terms clearly and efficiently.

The escrow process

Five steps, zero exposure.

Payment never changes hands directly. CTL holds it safely from the moment of agreement until the buyer has examined and approved the goods.

How a SafeDeal transaction works

// CTL holds the funds — released only on approval
1
Agreement reached

The buyer and seller reach an agreement on the goods and the terms of the transaction.

2
Buyer pays CTL

The buyer transfers the payment to CTL, where it is held in a no-interest account.

3
Seller ships

The seller ships the merchandise through CTL, with full tracking on the consignment.

4
Buyer approves

The buyer examines and approves the merchandise during the agreed Inspection Period.

5
Seller is paid

Once the buyer approves, CTL transfers the payment to the seller. The deal is complete.

Buyer protection. If the buyer is not satisfied, the goods are returned to the seller. After the seller confirms that the returned goods are in their original condition, SafeDeal reimburses the buyer, minus the SafeDeal fee.

Getting started

How to use SafeDeal

Registration is free and easy. From there, every transaction follows the same protected step-by-step path.

1

Register — free & easy

Create your SafeDeal account at no cost, then open a new transaction with the other party.

2

Agree the transaction

Buyer and seller confirm the goods, the price and the Inspection Period for the deal.

3

Buyer pays SafeDeal

The buyer pays SafeDeal by credit card, bill of exchange, banker's draft or bank transfer. Funds are held securely.

4

Seller sends the goods

The seller ships the merchandise to the buyer with a tracked, traceable service.

5

Buyer approves within the Inspection Period

The buyer examines the goods and approves the acquisition before the Inspection Period ends.

6

Seller is paid

On approval, SafeDeal releases the payment to the seller and the transaction is closed.

Accepted methods of payment

Credit card

Pay instantly and securely by card. The client must be the card holder.

VISA · MASTERCARD

Bill of exchange

Settle the transaction through a formal bill of exchange instrument.

Instrument

Banker's draft

A bank-guaranteed draft made payable to SafeDeal for the agreed amount.

Bank-guaranteed

Bank transfer

Transfer funds directly to the SafeDeal account shown on your transaction page.

Direct transfer

A note on fees. SafeDeal charges a service fee for each transaction. Once the payment is received, the SafeDeal service fee is non-refundable. For a full breakdown of costs, who pays the fee and when it is charged, see the financial questions in our FAQ.

Ready to trade safely?

Open a SafeDeal transaction today.

Register free, agree your terms and let CTL hold the funds until the goods are approved. Buy and sell across 190+ countries without the risk.

Start a SafeDeal Read the FAQinfo@ctlcouriers.com · 24 / 7